Hi. Can you...

Name: Costa Rican SWP Decaf
Brand: Escarpment Coffee Roasters
SKU: CF-CR-TAR-SWP
Price: 16.00 CAD
Availability: InStock
Rating: 4.5 (23 reviews)

Question

Hi. Can you please return to 1lb, 454g / 500 gram bag sizes, and perhaps consider offering 1.3, 1.5 or 2lb sizes? A 25% reduction in the amount of coffee received per bag, should have at-least coincided with a 10% reduction in price. We noticed, like you worried we might. Its a big change, not a small one. The bag looks nice, but its not worth the money it costs. A plain brown coffee bag - if more thrifty - is just fine. The appearance change has dropped the value proposition, especially given that shipping prices are added. I was considering the subscription but dropped the idea entirely when i read / noticed your size change. Perhaps, consider an unbranded value-based line of the same excellent coffee same beans, larger bags - less frills. 20$ for 1.3lb (600g) or 1.5lbs (680g) seems ideal. That or a multiples discount.

iDrinkCoffee.com · Accepted Answer

The price increase is not due to costs associated with the new branding on the bags. This is our first price increase in 5 years, and operating costs across the board have gone up. Specialty coffee, transportation, utilities, staffing, and rent have all increased substantially in that time. We sent out a newsletter to inform our customers of the changes, and have the changes listed on every coffee product page. We are offering a discount on coffee box subscriptions, and are working to bring back some larger bag sizes.

Costa Rican SWP Decaf

$16.00

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