|Ontario & Quebec||1-2 days to the Greater Toronto, Ottawa or Montreal Areas
2-3 days to most other areas
5-6 days to very remote areas
|Prairie & Maritime Provinces||3-4 Days to Major Centres like Winnipeg, Regina, Edmonton, Halifax, Moncton
5-6 Days to most other areas
|Rest of Canada||5-6 days to most of Canada
7 days or more to remote areas
|United States||3-5 Days to Eastern USA
4-6 Days* to the Midwest
6-8 Days* to the Western USA
6-8 Days* to Puerto Rico, Alaska and Hawaii
We want you to be satisfied and we want to take away any risk you might feel in purchasing a piece of coffee or espresso equipment. So we offer the following guarantees and a better-than-money-back return policy.
For 14 days after delivery of your product, if you're not completely satisfied with your purchase we'll provide you with a 100 percent refund with no hard feelings. We will even pay for return shipping.
Between 15 and 45 days we'll still take your machine back if you change your mind but we charge a nominal 15% restocking fee.
Between 46 to 365 days we guarantee a trade in value for your machine of 50% of the original purchase price or more. If after a year you want something bigger and better, we have you covered.
Please note that all packaging and accessories must be included with the return. Missing packaging will be subjected to a 25% restocking fee in addition to any other fees.
* We will pay for shipping only for areas that are serviced by regular UPS, Fedex, Canada Post or Purolator standard service, and only in Canada and the United States. If you live in a remote or rural area or outside of Canada and the USA, there may be a "beyond destination" surcharge.
** Some products are excluded from our Return Policy and iDrinkCoffee Service Guarantee, including all commercial products, all special order equipment, all consumable goods, and accessories.
Updated January 23rd, 2019