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iDrinkCoffee has a full time service centre. Our technicians are trained and authorized to provide repairs for nearly every brand that we carry.

We provide full warranty service for all the brands that we carry with the following exceptions

Behmor - Behmor covers their own warranties, please contact the manufacturer for information

Breville - We cover warranty for all Breville machines that we sell except for Breville models BES 880, 900, 920, 980 and 990. Please contact Breville directly. There are some computer programming aspects that are not available at authorized service centres.

Jura - Jura covers their own warranty. Jura machines can be brought to and they do qualify for our VIM service but the actual warranty work is done offsite at Jura Canada.

As of January 1st 2020 will only service brands that we carry. Due to the difficulty in sourcing parts we can no longer provide service for brands that we do not sell.

Check in a repair

Click here for the repair check-in form

Our rates are as follows:

We charge a $40 plus tax diagnostic fee which is non refundable if you don’t go ahead with the repair; if you do it goes towards repair charges.

Domestic Machine Service: $80 per hour (charged in increments of half an hour) - done at our facility in Milton

Please call 1-800-425-5405 x2 for service to learn more.

Our service department is open from Monday through Friday from 9:00am to 5:00pm. Our technicians are trained and authorized to provide repairs for nearly every brand 
that we carry.

We bring fresh high-quality coffee to the masses

Fast, Free Shipping

Fast, Free Shipping

on orders over $49. We ship every business day from our two warehouses located in Milton, Ontario and Calgary, Alberta.

Rewards Program

Rewards Program

Get points for every dollar spent and use them for free stuff.

Expert Customer Service

Expert Customer Service

You can count on us for help! Whether on the phone (9am-8pm M-F, 10am-4pm Sat), by email, SMS or by chat, we will be happy to answer your questions and provide expert advice.

VIM Service

VIM Service

VIM stands for Very Important Machine. We know how important your machine is and if there is an issue we know it has to get fixed quickly and easily. Look for the VIM badge for products that qualify.

Payment Options

Delivery Partners

Trusted Shopping

Click for the BBB Business Review of this Coffee Roasting & Handling Equipment in Milton ON

Contact Us


Toll Free: 1-800-425-5405

(9am-8pm M-F, 10am-4pm Sat)

1-312 Alliance Rd, Milton, Ontario, L9T2V2, Canada

SMS: Text IDCCHAT to 1-877-842-1958

By texting, you agree to receive recurring automated marketing text messages (e.g. cart reminders) at the phone number provided. Consent is not a condition to purchase. Msg & data rates may apply. Msg frequency varies. Reply HELP for help and STOP to cancel. View our Terms of Service and Privacy Policy.

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