2024 Holiday Extended Return Period

Current stock levels at iDrinkCoffee.com are strong for most items, however, like every year we anticipate that popular items will sell out. In order not to be disappointed iDrinkCoffee.com encourages everyone to shop as early as possible for any holiday gifts and to make that easier we are extending our satisfaction guarantee.

 
At iDrinkCoffee.com we understand that many of the products purchased this time of year are being given as gifts and we also understand that sometimes people would like to exchange or return the gifts they receive. So for items purchased between November 4th until December 23rd will have an extended return policy until Jan 8th. All items purchased before Nov 4th and after December 23rd will fall under regular return policy. Our Service Guarantee is also outlined below.
 
iDrinkCoffee Service Guarantee
 
We want you to be satisfied and we want to take away any risk that you might feel in purchasing a piece of coffee or espresso equipment. So we offer the following guarantees, and better-than-money-back return policy.
 
For 14 days after delivery of your product, if you're not completely satisfied with your purchase we'll provide you with a 100 percent refund with no hard feelings. We will even pay for return shipping.*
 
Between 15 and 45 days, we will still take your machine back if you change your mind, but we charge a nominal 15% restocking fee.
 
*Please click here to read the details of our return policy including all of the exceptions. Items like consumables (coffee, tea, syrup), accessories, special order items, and commercial products are excluded.
 
Please note that we cannot process returns in-store from December 26th to January 2nd. Online returns are processed as normal.
 
If you have any questions regarding our return policies, please email or give us a call.

We bring fresh high-quality coffee to the masses

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on orders over $49. We ship every business day from our two warehouses located in Milton, Ontario and Calgary, Alberta.

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You can count on us for help! Whether on the phone (9am-5pm M-F, 11am-4pm Sat), by email, SMS or by chat, we will be happy to answer your questions and provide expert advice.

Premium Care

We know how important your machine is and if there is an issue we know it has to get fixed quickly and easily. Look for the Premium Care badge for products that qualify.

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Email: sales@idrinkcoffee.com
Toll Free: 1-800-425-5405
(Monday to Friday, 9am to 7pm)
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Locations
Ontario - Greater Toronto Area
1-312 Alliance Rd, Milton, ON L9T 2V2
Phone: 1-800-425-5405
Monday - Friday: 9:00am to 5:00pm
Saturday: 11:00am to 4:00pm
Sunday: Closed
Alberta - Calgary
5250 110 Ave SE #115, Calgary, AB T2C 5N9
Phone: 1-800-425-5405
Tuesday - Friday: 9:00am to 5:00pm
Saturday: 11:00am to 4:00pm
Sunday & Monday: Closed
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