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As a courtesy to our customers we can provide parts for most of the brands of equipment that we sell.

To inquire about the availability or cost of parts please send an email to Please include the part number and description. Please note this is the only way parts will be sold, our sales staff is not trained to sell parts over the telephone.

The following terms apply to all parts sales

  1. All parts are sold through email we do not offer phone sales for parts.
  2. Parts cannot be returned or refunded. Parts will only be exchanged in the exceedingly rare case that they are damaged in transit or do not work upon arrival.
  3. sales or tech support will not provide any diagnosis or assistance in repairing your product. If you require repair service please visit our repairs page
  4. Please note that most parts are stored in bulk bins and may have some minor cosmetic imperfections. For external parts we make every effort to package items safely to prevent any imperfections (ie. a drip tray) but internal parts (ie. a vacuum breaker valve) are stored in bulk.
  5. We do not sell any parts for the following brands Jura, Capresso, Breville (internal parts).
  6. Parts do not qualify for any advertised sales.

We bring fresh high-quality coffee to the masses

Fast, Free Shipping

Fast, Free Shipping

on orders over $49. We ship every business day from our two warehouses located in Milton, Ontario and Calgary, Alberta.

Rewards Program

Rewards Program

Get points for every dollar spent and use them for free stuff.

Expert Customer Service

Expert Customer Service

You can count on us for help! Whether on the phone (9am-8pm M-F, 10am-4pm Sat), by email, SMS or by chat, we will be happy to answer your questions and provide expert advice.

VIM Service

VIM Service

VIM stands for Very Important Machine. We know how important your machine is and if there is an issue we know it has to get fixed quickly and easily. Look for the VIM badge for products that qualify.

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Trusted Shopping

Click for the BBB Business Review of this Coffee Roasting & Handling Equipment in Milton ON

Contact Us


Toll Free: 1-800-425-5405

(9am-8pm M-F, 10am-4pm Sat)

1-312 Alliance Rd, Milton, Ontario, L9T2V2, Canada

SMS: Text IDCCHAT to 1-877-842-1958

By texting, you agree to receive recurring automated marketing text messages (e.g. cart reminders) at the phone number provided. Consent is not a condition to purchase. Msg & data rates may apply. Msg frequency varies. Reply HELP for help and STOP to cancel. View our Terms of Service and Privacy Policy.

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