Meet Bruno, Your AI Coffee Assistant

Bruno is your personal coffee concierge, powered by advanced AI to help you discover, purchase, and manage your perfect coffee experience.

Smart Product Search

Find the perfect coffee and equipment with natural language. Ask about flavour profiles, roast levels, or brewing methods and Bruno will find exactly what you need.

Cart Management

Add items, update quantities, and review your cart without leaving the conversation. Bruno makes checkout seamless.

Subscription Control

Manage your coffee subscriptions, skip deliveries, change frequencies, or update your selections - all through chat.

Instant Support

Get answers to FAQs or connect with our human support team during business hours for personalized assistance.

Example Conversations

Product Discovery

•"Show me medium roast coffees under $20"
•"I need a coffee for espresso brewing"
•"What's your best decaf option?"
•"Find me coffees with chocolate notes"

Cart & Orders

•"Add 2 bags of Ethiopian coffee to my cart"
•"Show me what's in my cart"
•"Remove the dark roast from my cart"
•"Update the grind to espresso for my order"

Subscriptions

•"Show me my active subscriptions"
•"Skip my next coffee delivery"
•"Change my subscription to every 3 weeks"
•"I want to try different coffees in my bundle"

Support

•"Can you help me troubleshoot my machine not heating up?"
•"I need help with my order"
•"Sign me up for your newsletter"
•"How do I brew the perfect cup of espresso with a Linea Mini?"

Ready to Get Started?

Bruno is available on every page. Just look for the chat icon in the bottom right corner!

Start Shopping with Bruno

24/7 Availablity

Bruno is always ready to help, with human support available during business hours.

Always Learning

Bruno gets smarter with every interaction to provide better recommendations.

Personalized Service

Tailored recommendations based on your preferences and brewing setup for the perfect coffee experience.

We bring fresh high-quality coffee to the masses

Fast, Free Shipping

on orders over $75. We ship every business day from our two warehouses located in Milton, Ontario and Calgary, Alberta.

Rewards Program

Get points for every dollar spent and use them for free stuff.

Expert Customer Service

You can count on us for help! Whether on the phone (9am-7pm M-F), by email or by chat, we will be happy to answer your questions and provide expert advice.

Premium Care

We know how important your machine is and if there is an issue we know it has to get fixed quickly and easily. Look for the Premium Care badge for products that qualify.