PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States, Canada and other copyright laws, and is the property of The collective work includes works that are licensed to Copyright 2009-2023, ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with or purchasing products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with or to purchase products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks All trademarks, service marks and trade names of used in the site are trademarks or registered trademarks of

Warranty Disclaimer This site and the materials and products on this site are provided "as is" and without warranties of any kind, unless explicitly state. To the fullest extent permissible pursuant to applicable law, disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors In the event that a product is mistakenly listed at an incorrect price, reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to

Miscellaneous Your use of this site shall be governed in all respects by the laws of the province of Ontario, Canada., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of products) shall be in the provincial or federal courts located in Ontario, Canada. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of products) must be commenced within one (1) year after the claim or cause of action arises.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to in its sole discretion.

Indemnification You agree to indemnify, defend, and hold harmless, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links In an attempt to provide increased value to our visitors, may link to sites operated by third parties. However, even if the third party is affiliated with, has no control over these linked sites, all of which have separate privacy and data collection practices, independent of These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Extended Warranty sells and in some cases provides free of charge an extension to the manufacturer's original warranty. This extended warranty period begins only once the manufacturer's warranty has expired; so as in the case of most espresso machine manufacturers, if the original manufacturer's warranty is one year the extended period begins once the full year is over. The extended warranty is subject to the following conditions and exceptions. The extended warranty is provided by a third party and all claims should be made to this party. The extended warranty covers defects in manufacturing and workmanship including parts and labor but does not include transportation to and from the service centre. The extended warranty does not cover the following occurrences:

Normal wear to such things as burrs, steam wands, buttons. These parts need to be occasionally replaced or serviced as part of normal maintenance of any espresso machine. Use of the machine for any unintended purpose. The intended purpose of any given machine will be defined by its manual. Cosmetic damage such as damage to paint work or dents or scratches to the equipment; Damage caused during shipping or delivery Claims arising from your failure to follow the manufacturer’s instructions; Claims arising from using your equipment in a non-domestic or commercial environment unless we agree to the use in writing beforehand; Theft, attempted theft, malicious damage or damage caused by fire or explosion; Claims arising from floods, lightning, storms, frost or other bad weather conditions; Claims arising from any problem with the supply of electricity, gas or water; Costs if no fault is found with your equipment; Routine maintenance, cleaning and servicing; Costs arising from not being able to use your equipment or from damage caused when the equipment breaks down, including any costs to remove or reinstate built-in or fitted equipment; Claims or damage arising from failure to maintain the machine properly including regular cleaning and descaling. Double the manufacturer's warranty promotion The We Double the manufacturer's warranty promotion is subject to all the above conditions in addition to the limitation of the extended warranty period to 1 year. The extended warranty period granted will not exceed one additional year after the expiration of the manufacturer's warranty. The extended warranty promotion applies only to espresso machines or coffee makers where indicated. It does not apply to any accessories, grinders, or other items purchased with the product.

Gift Cards Gift cards can only be purchased using credit card payment, email money transfer, Interac Debit, Paypal or cash. No other payment methods will be accepted for the purchase of gift cards. All gift cards are non refundable. Gift cards that are paid for do not expire.

Promotional gift cards provided free of charge or as an award may have expiry dates. through various promotions may offer gift cards as awards from its loyalty ( Club) program or for other reasons. These gift cards are offered as promotions and can be expired or revoked at any time at the discretion of Club Club is a loyalty program designed to reward our loyal customers. Only one Club account is allowed per person. Creating multiple accounts for the purpose of false referrals or the accumulation of good will points is strictly prohibited and is fraudulent misrepresentation which is a criminal offence as per the Criminal Code of Canada. reserves the right to a) exclude customers from the Club program b) to reduce/remove or add points to a customer account, c) to cease operation of the Club program d) change the cost of rewards, e) change the way points can be earned f) change points earning and redemption rates at its sole discretion without prior notice or compensation. Club points are non transferable and have no cash value. Club points expire after 6 months of inactivity.

Coffee Subscriptions offers the possibility to receive coffee shipments in regular intervals by using our subscription service.

Payment: Payment must be made using a credit card. Visa, Mastercard and American Express are accepted. Gift cards, Paypal, Affirm, and other payment methods are not accepted for subscriptions. Your credit card will be charged for your first shipment once your subscription order is placed and then in the intervals that you select (every 1 to 8 weeks) until cancelled.

Missed Payments: If your credit card is declined we will make an attempt to contact you for updated payment information. You can also login to your account and click on manage subscriptions to update your payment information or your address at any time. Orders will not be shipped unless they are paid for.

Length: All subscriptions run indefinitely until cancelled. Your card will be billed based on the interval you have chosen (1 to 8 weeks).

Right of cancellation: You can cancel a subscription at any time. To do so please login to your account and click manage subscription and then click cancel subscription. Please cancel at least one business day before your next shipment.

Refund Policy: products that are subscribed are not eligible for refund once the order has been placed. You can cancel future shipments at any time.

Relation to Club: subscription transactions are eligible to earn club points but points cannot be redeemed towards the cost of a subscription.

Price Changes: The price of a particular subscription is fixed including any promotional discounts for the duration of the subscription, however, reserves the right to cancel a subscription in the event of a price increase. will give 90 days notice to the subscriber in the event of such an event.

Stock: makes every effort to keep all coffees in regular stock, however, some coffees do occasionally go out of stock. In the event that a subscribed coffee is out of stock will notify the subscriber and offer an alternative of equal or greater value.

Promotions: Subscriptions are excluded from all site wide discounts and promotions including coupons and other discounts. Occasionally may run subscription specific promotions but these are separate from other promotions.

SMS Messages In addition, you agree to our Messaging Terms ( and Messaging Privacy Policy (

Coupon Black Outs Please note has coupon black out dates. These are during some sales throughout the year such as but not limited to We Pay the Tax promotions, Black Friday/Cyber Monday and Boxing Week. Coupons will not work during these blackout dates. If your coupon has an expiry date that falls during one of these blackout periods you can contact our sales department and we will gladly extend the expiry date.

updated July 28th, 2022