Premium Hot Chocolate & Chai

Premium Hot Chocolate & Chai

Elevate your beverage menu with Zuma. Rich hot chocolate, authentic chai, and premium matcha trusted by cafés worldwide.

Frequently Asked Questions

Find answers to common questions about this category

The cocoa percentage indicates how much real cocoa is in the hot chocolate mix. Higher percentages deliver a richer, more intense chocolate flavour:

  • 25% Cocoa (Original): Smooth, sweet, and approachable—perfect for those who prefer a milder chocolate taste
  • 33% Cocoa (Dark): Rich and balanced with a bittersweet edge—our most popular option
  • 35% Cocoa (Dominican Republic): Premium single-origin with complex, fruity notes

All Zuma hot chocolates are made with real West African or single-origin cocoa.

For a perfect 12oz (355ml) hot chocolate:

  • Add 1 scoop (25-30g) of Zuma powder to your cup
  • Add a splash of hot water and mix into a smooth paste
  • Top up with steamed milk, stirring as you pour
  • Adjust powder amount to taste—more for richer flavour

Zuma also works beautifully with plant-based milks like oat, almond, or soy.

Most Zuma products are suitable for vegans and vegetarians. The Zuma Spiced Chai is specifically Vegan Society approved, and the hot chocolate powders contain no animal-derived ingredients.

All Zuma products are free from artificial colours, flavours, and preservatives, as well as GMOs and high fructose corn syrup. Check individual product labels for specific dietary information.

Unopened: Store in a cool, dry place away from direct sunlight. Zuma powders and sauces have a shelf life of 12-24 months.

After opening: Reseal bags tightly or transfer to an airtight container. Use within 3-6 months for optimal freshness. Sauces should be refrigerated after opening and used within 1-2 months.

Servings depend on the product size and how strong you like your drinks:

  • 1kg bag of hot chocolate: Approximately 35-40 drinks (at 25-30g per serving)
  • 2kg tin of hot chocolate: Approximately 70-80 drinks
  • 1kg tin of chai: Approximately 50 drinks (at 20g per serving)
  • 100g matcha: Approximately 50 drinks (at 2g per serving)

Zuma is made in the UK by the same family-run company behind Sweetbird, with over 15 years of expertise in café beverages. The brand draws inspiration from Aztec ruler Montezuma, who famously enjoyed chocolate drinks.

All products are manufactured to BRC Global Standard for Food Safety, ensuring consistent quality and safety.

Zuma dessert sauces are incredibly versatile:

  • Drizzle on top of hot chocolate, lattes, or mochas
  • Create latte art patterns and designs
  • Top frappés, milkshakes, and ice cream
  • Garnish desserts and pastries
  • Add to cocktails for a sweet, indulgent touch

The thick, pourable consistency makes them perfect for professional café presentations.

For an authentic chai latte:

  • Add 20g of Zuma Chai powder to your cup
  • Add a small amount of hot water and mix to a paste
  • Top with 200ml of steamed milk (dairy or plant-based)
  • Stir well and enjoy hot, or pour over ice for an iced chai

Zuma Spiced Chai features real ginger, cinnamon, and traditional chai spices for an authentic taste.

Still have questions? Contact our experts