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Showroom and Pick up Information

June 11th, 2021

Effective today the Province of Ontario has moved into step 1 of the reopening plan allowing for retail stores to operate at 15% capacity and that means is once again able to welcome visitors into our Milton showroom.

Please observe the following guidelines when visiting our Milton store:

Our showroom will be open during our normal business hours Monday to Friday from 9 am to 5 pm and on Saturday from 11:00 am to 4:00 pm

Our capacity is set at 5 guests. Once you arrive at the store we have a light system at the main entrance, if the light is green please feel free to come in but if the light is red we ask you to wait outside until someone leaves and it turns green.

If you visit our showroom we kindly ask that you do not bring groups of people, please limit your party to two adults.

Please wear a mask while inside our showroom.

Please be patient. We are all working hard within the guidelines and restrictions we have been provided with.

In addition to instore shopping we will continue to offer curbside pick up as well.

If you would like to order an item for curbside pickup please place your order online and select curbside pickup as your shipping method. We will send you an email once your order is ready for pickup.

When you arrive at you can contact our sales team by phone or chat and we will bring your order out to your car.

We will still be accepting machines for repair during our regular business hours using the same procedure. Please call or chat once you are in our parking lot and someone will come and collect the machine. Please fill out our repair check-in form prior to arriving.

Thank you, we look forward to once again serving you in person.

We bring fresh high-quality coffee to the masses

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Fast, Free Shipping

on orders over $49. We ship every business day from our two warehouses located in Milton, Ontario and Calgary, Alberta.

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Rewards Program

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Expert Customer Service

Expert Customer Service

You can count on us for help! Whether on the phone (9am-8pm M-F, 10am-4pm Sat), by email, SMS or by chat, we will be happy to answer your questions and provide expert advice.

VIM Service

VIM Service

VIM stands for Very Important Machine. We know how important your machine is and if there is an issue we know it has to get fixed quickly and easily. Look for the VIM badge for products that qualify.

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Contact Us


Toll Free: 1-800-425-5405

(9am-8pm M-F, 10am-4pm Sat)

1-312 Alliance Rd, Milton, Ontario, L9T2V2, Canada

SMS: Text IDCCHAT to 1-877-842-1958

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